Chloe Chow | UX Designer

DASHBOARD UX

WORKFLOW OPTIMIZATION

INTERNAL OPERATIONS

CORPORATE APPLICATIONS

Optimizing the crediting process for Blizzard game credits

Users found the end credits creation process tedious and frustrating, struggling to monitor progress of moving parts.
I designed a real-time dashboard for easy monitoring, reducing creation time by ~87.7%.

View Project east

DESIGN SYSTEMS

ATOMIC STRUCTURE

FIGMA VARIABLES

DOCUMENTATION

Building the foundational design system for Blizzard tools

Lack of a unified design system for tool production created strain and inconsistencies across designs.
We created a scalable system that sped up workflows and fixed accessibility issues, adopted across 5+ platforms.

View Project east

Design system color libraries and button libraries.

SOCIAL MEDIA

CONCEPT TEST

MOBILE

STARTUP

Enhancing resource access and connections for the LGBTQ+ community

The original site lacked user engagement and didn’t appropriately reflect company core values.
We shifted platforms, designing a new mobile platform expected to boost user activity, reveune, and bring value to community members.

View Project east

VIDEO GAMES

TABLET

USABILITY TEST

Bridging virtual and physical experiences at Blizzard

End-to-end design of interactive touchscreen kiosk using Overwatch features, enhancing employee NPS and scaling for public Blizzard convention use.

View Project east

INTERACTIVE MAPS

INTERNAL OPERATIONS

Creating reliable location-based information

With return-to-office mandates, the original directory was unreliable. Our platform introduced automation, reducing misinformation and manual maintenance.

View Project east